Quality Policy
Since many years AIA is certified according to ISO 9001. Through continuous improvements and by listening to our customer´s needs we reach excellent quality. Excellent quality is one of AIA´s absolutely strongest attributes and also a base for all our business.
AIA fulfills our customer´s needs by:
- Acting fast, reliable and agile in all cases
- Listening to our customer´s demands
- Building our cooperation with customers and suppliers on long-term reliability
- Acting business-minded and with high level of ethics
- Keeping our promises
- Acting service-minded
At AIA everyone works according to excellent quality by:
- Continuously improving our products and ways of working
- Keeping high focus on delivery service and product quality
- Aiming for zero fault in all we do
- Securing we have right competences
- Taking care of claims in a professional way
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